Customer Testimonials
The sales person was professional and helpful. He responded to all my messages promptly when I needed help.
No too happy with the result of me bringing my 2020 accord to be check Yesterday. I am still waiting for the call to pick up my car. They promised same day service and is not ready yet. I have to use my car for work. It's imperative that I get it today. All they said was that I will receive a phone call when ready.a
I was in for an inspection and I was there in August for an oil change. Everyone was courteous and friendly plus they got me out in about an hour.
Honda accommodated me very well from coming in and giving me a ride home being my car was going to stay there. I was away they let mad car stay there until a friend picked it up for me. Overall it was smooth.
Even though I didn’t buy my Honda at Valleystream and I bought it at millennium Honda in Hempstead I do like this facility better the area is better and the Facility was much nicer than Hempstead I will come back if I every need anything done to my 2006 CR-V 👍
Waiting too long for the whole service.
Timely. Courteous. And Professional.
Excellent and efficient! wonderful service and great prices for service and diagnostics for the car.
It was great customer service
This is my go to dealership to get my car serviced. They are always accommodating and go the extra mile. Relmo is the service advisor that always assists me. He is courteous and takes his time to explain whatever services are needed. Thank you Valley Stream Honda
That people is so nice I recommended everyone go tho valley stream dealer thear the beast ok town
Good good good good good good good good good good good good good good good
Mr. Hamilton has sold or leased cars to my family for over 20 years. I purchased cars there before my parents became loyal to Mr. Hamilton who is very kind. I recently purchased a new 2022 Honda Civic Hatchback and the experience was wonderful except for the financial department because I dislike the up sales for leases and warranties, but I guess that's their job. I sincerely appreciate Valley Stream Honda!
Richard is the guy to use here !!!
Alex Marcel knows his business!! Great customer service, professional and kept in constant contact with me!! Highly recommend Honda of Valley Stream.
Great guys at the parts dept Ganesh...I hope i spell it correct If I did not please forgive me Also I believe he was the parts manger was really nice also did not get he's name..needed neutral safety switch.. talked 2 Ganesh on the phone and told me he could give me a 10% on the part... Went 2 order the part And he kept he's word. Kudos 2 these guys... in the parts dept....🙏
They are the absolute best.
Always a pleasant experience using this Honda service center very fast and efficient my car drives great special thanks to the attendant at the from desk whom kept me abreast of everything thanks Honda
Wonderful and Easy dropping of my car, Richard helped me out to understand what needs to be done. Facility is clean and spacious
Good customer service great insurance person and the dealer he was so good in what he does
Great customer service and finance was prompt and professional with the service. I enjoy the visit and purchase
Great service always professional and the wait is never to long I recommend y’all service to all my friends
Pleasant
I loved the lift service,I didn’t have to wait all day for my car service to be completed.They dropped me home and picked me up when my car was ready.Marcel my advisor was excellent.
Frank the customer service representative was outstanding. He was professional, knowledgeable, patient and thorough while informing me and preparing me for what was to happen.
Everything is fine, and Honda of Valley Stream is very professional all around. Thank you for everything!
Easy scheduling an appointment. Service center was nice and comfortable to be in while waiting for my car.
I Would definitely buy another honda from Valley Stream! Juan Martinez was very patient, polite, and professional in used car sales.
I will continue to come back to Honda VS, the staff was great thanks Nikko and Charlie. I would recommend this dealership to everyone, I had a bad experience in another Honda dealer and VS took care of everything
Thank you for always making the customer a priority and great service. Marcel is always so helpful. Yolanda
Kevin Kim from Honda Valley Stream is a very professional and trustworthy person. I had an experience and would definitely recommend this dealership for your next car. Thank you Kevin
Very helpful and willing to answer any questions about the service on the car thanks
Joseph was extremely helpful and did everything he could to ensure my vehicle was taken care of appropriately
Richard was amazing help,And very polite. If I get him everytime I go would be great. The world needs more Richards
Multiple selection of cars to choose from and sales team worked diligently to ensure a smooth sale.
made an appt a day before for an oil change. waited a little over an hour and i was in and out. decent time for a busy shop.
I ended up in a bartering between Valley Stream and Honda City of Bethpage, Valley Stream was extremely polite and accommodating, and we went with them.
Excellent customer experience. Ms. Clara Torres was very helpful and professional Would come back again. Thanks Honda!
My customer service rep was very good and thorough. I did not know what to expect and my service was good in explaining everything. She made the experience
My service was informative and the representative that helped me was a patient understanding fellow.
Clara Torres was very responsive and professional - kept me up to date as repairs being carried out . Would not hesitate to use them again.
My experience at the Honda service department was excellent, Ms.Clara Torres was very professional and polite and she should be acknowledged for all she has done for me and all of your customers.
Great customer experience. Clara Torres was extremely helpfu and transparent. Would come back again. Thanks Honda!
Friendly, courteous and professional customer service. Overall, very happy with Clara and the team. Would definitely recommend this dealer service.
Pat reached out to me when I had a difficult time making an appointment. Joe and Pat were friendly and professional.
Steve was very helpful and professional. The whole transaction was very easy and Steve was very considerate of our needs and time. Thank you
I had a great experience. No complaints, everything was done quickly on time. Great job. The Service advisor Mr Joseph was very courteous and helpful.
Jose is a great salesperson, however, I felt just a little rushed due to lack of staff to service the clients
My sail person was very very nice I would recommend her to anyone any time
Rabi was honest and caring as always and the young man in financial was as well..they both get a 10!!!
Good service and nice care for customer Dealer shop looks very nice and cleaned Thanks for honda staff
Exceptionally professional, thorough and value priced. Definitely the best Honda dealership I have ever dealt with.
If I have to wait for service, it's nice to know that the waiting area and the entire facility is comfortable and neat. The workers are friendly and efficient. The service advisor, namely Clara Torres, always has a smile and is very professional.
My experience for service was easy and efficient service. The staff are friendly and helpful. I would definitely return.
Efficient and courteous customer service. Relaxed waiting area with available coffee. Easy to make appointments on line.
Very friendly knowledgable and helpful service team. Service down was quick and thorough. Easy to make appointments
Experience was quick and efficient. All of my concerns were addressed. Staff efficient and friendly.
Affordable, professional, curteous and knowledgeable customer service. Short wait and conveniently located.great communication about my car's status.
Great customer service and friendly staff but was a little disappointed that my car was not washed.
Service ce too expensive and it took a long time to wait. Even with appointment.
good service and courteous people and professional dependable and nice and clean shop and knowlegavle
I appreciate the service was done.I will definitely recommend family friends for any service they might need in future.
Marcel provided excellent service and the staff was very friendly .I will continue to use this service center.
Purchased my 2021 HRV-Ex from this place. it's been over a year and my husband and I are enjoying it! Thanks Albert!
First time to do service here. Waited in line for 10 minutes for the desk to call me. A mechanic directed me to Richard because no one called for the next customer. I appreciate those to for their help and Richard was really approachable and open to my questions even when he had a lot of work.
The dealership is excellent. From the minute you pull in for services, you are greeted and receive paper work. The waiting room is clean and the services are appreciated. The desk person will tell you how much longer you have to wait. The staff is very efficient and keeps you in the loop for your wait. I have been using South Shore Honda for over 30 years . The best place to service my car !!
The best experience! Everyone treats you like you are family. I recommend all my friends and family to valley stream Honda
Quick and efficient
Juan is great. This is my third time using his services. I bought my mom a car 4 years ago, I leased my car 3 years ago, and I just financed the car I leased. Thanks Juan. 😊
Clara was nice with good communication and she kept me up to date with everything. I needed to get the A/C and the drivers side window fixed plus I also the car to be inspected at the time. She helped me with every thing. Also the repair crew was very friendly.
(Translated by Google) Great service and fair prices. I will go here next time I buy a car! (Original) 服务一流，价格公道。下次买车还去这里！
Everytime that I came in contact with any employee they were pleasant and knowledgeable.
Nice customer service and mechanics are friendly. I receive great advise on what service I should get.
I got a great dealer certified car. Exactly as advertised. All fees disclosed upfront. I actually saved close to $9k by coming here. As another popular second hand dealer did not have what was advertised and wanted $5k more for the model that I wanted. Also they offered $3k less than Honda for my trade in. Very happy with the overall service. Thank you Juan
Clara was nice with good communication and she kept me up to date with everything.
They located the problem with my ac system in no time and completed the repair. However, I also asked for them to explain why I was getting horrible mpg even though I drive passively and mostly highways. Unfortunately, they they did was check to see if any codes popped up. Which did not solve the problem because there weren’t any codes to begin with. Fortunately, I did my own research And found that the air filter was dirty. Wish I did that before paying extra to be told they couldn’t find anything
They did the work that I we agreed on. I waited for the car to be repaired at the service center and it didn’t take long
Customer service young lady was excellent. She explained everything and then followed up. When she saw me standing there waiting for my vehicle
I hadn’t been to this dealership for service in a number of years, and was surprised that their timelines were so off. It took almost two days to diagnose an issue, and when promised a pickup time, I had to wait an extra hour because service was never started. Great facility, but better focus is needed.
From start to finish Richard was incredibly helpful he explained to me exactly what was going on & what I should do in the future if they were unable to diagnose the problem. Fortunately they found the computer glitch & I had my car back the same day Thank you Richard!!!!
Always a great experience at Honda Valley Stream! The team there makes it quick and easy. Charlie and Sue are awesome and makes the transition from lease to lease or purchase seamless.
Carla was great! I told her what I needed and she made it happen. She called me when the work was done. All was completed as needed.
Everything went well, my advisor was wonderful. The people at the dealership are every nice.
My dealer gave me the good recommendation for my new car and many helpful informations
They repaired my vehicle. It’s running a lot better now. I still have more work to do, but I am satisfied.
Very friendly staff, being going to this dealership for the last 20 plus years, both 2 cars there. Never had any issues, my car is always being serviced with the highest quality of service. Rep. Romo and Ramo has provided me excellent service and I would recommend family and friends to this dealership.
Friendly and professional salesman, who gave detailed descriptions of the vehicle. I would like to contact him again if I need to buy or lease another car
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