Customer Testimonials
Highlight Reviews
I would like to inform you that I am so impressed with the great, efficient, and friendly service I received from Patricia Dugal. On two separate occasions, Patricia assisted me with problems concerning my CRV. She was extremely helpful, patient, and polite. Patricia scheduled dates for my car to be serviced and personally checked if the replacement for the recall product was available. Her manner was so positive, encouraging, confident, and personal. It was such a pleasure for me to receive such exceptional and outstanding service. Patricia certainly is an asset to Honda!!
May your days be happy and blessed!
Barbara C.
I recently had my car in for service at your facility. My Service Advisor was Clara Torres. My car was longer than anticipated and cost more than anticipated and so I was not happy at all, however, I could not be mad at Ms. Torres. She helped me navigate how I could get home and showed empathy with a positive attitude and lovely smile. She is a great representative for the Honda Brand. Her other attributes include her technical knowledge, listening ability, effective communication and responsiveness. She also had a great rapport with her colleagues and they with her. If I was not retired I would hire her myself! When you have an employee of the month award, include my vote when selecting!
Barbara H.
I hope and pray all is well. My name is Faiza T. I am a single mom, working the night shift so that I can take care of my family in the daytime. I just wanted you to know, I have been coming here since I bought a Honda. Since Brandon Martinez helped me once, I cannot explain how much easier it is whenever I come here. He has always listened to my concerns ( if my budget is tight, he helps me understand the car’s maintenance needs the most so that I can manage ). He has never rushed me, or made me realize I don’t understand if something is needed and I should do it, if I doze off in the waiting room, he has always been so kind that is needed in the times we live in. He has been a son who every mom would be proud to have.
At one time, my car had a dent in the back on one side. I had taken estimates from collision stores and they gave me $350, $550, $500+ and I wasn’t getting it repaired because of a tight budget. When I came for an oil change, Brandon asked me if he wants to see if the people here can see if the clips can be put together. It cost me $90. I come here with peace that someone will listen and understand. If you can do anything to make him feel appreciated, it will go a long way.
Faiza T.
Steve and Phil made the entire process extremely simple and easy. It was a pleasure working with them both.
Briyanna was professional and courteous. She kept me up to date while I waited. My service was completed before the estimated time. The ambiance of the waiting area was very welcoming and comfortable. Great place of business!!
Exceptional service and professionalism. Very clean environment and customer satisfaction guaranteed.
From entering to exiting everyone gave five star service thanks 😊 Bryanna for her service and her dedication
Honda of Valley Stream -- A Good Experience Overall, With Room for Better Communication My experience with Honda of Valley Stream was overall positive, and I especially want to recognize Kayleen and Shmuel for their help throughout the process. I first spoke with Kayleen, and she was very helpful from the beginning. She was able to get me set up with an appointment right away, and the appointment itself went smoothly. From there, I worked with Shmuel, who was patient, listened carefully to what I was looking for, and paid attention to my needs. I never felt like he was ... Read More Yelp - Aug 14, 2026
Honda of Valley Stream — A Good Experience Overall, With Room for Better Communication
My experience with Honda of Valley Stream was overall positive, and I especially want to recognize Kayleen and Shmuel for their help throughout the process.
I first spoke with Kayleen, and she was very helpful from the beginning. She was able to get me set up with an appointment right away, and the appointment itself went smoothly. From there, I worked with Shmuel, who was patient, listened carefully to what I was looking for, and paid attention to my needs. I never felt like he was simply ... Read More Google - Aug 14, 2026
Excellent service, I was very pleased. I will certainly go back. my problem was solved.
Car starts I still have some concerns about the service that was performed on the car
Great service.
I appreciate Mark’s no-nonsense approach. He’s polite, straightforward and accurate. He’s also willing to go the extra step to make your service experience as smooth as possible.
The dealership is always very helpful and thoughtful when it comes to service. They consistently notify me of changes and updates to my service if needed and always try to remind me of the benefits I have readily available at the service center.
I was great customer service will use you back and recommend to people at hom
Had another great experience at Honda! Kazi helped us throughout the whole process and made everything super easy and stress-free. He was very helpful, patient, and made sure we got a really good deal. We actually bought our previous car from him as well and had such a good experience that we came back to him again. Definitely recommend asking for Kazi if you’re looking for someone trustworthy and easy to work with. Thank you again, Kazi!
Fast work , great job 2 recalls fixed with in hours thanks , would definitely recommend to other clients
Professional and precise
Honda of Valley Stream Service Department provides a nice waiting area, with dependable staff time efficient workers.
I was heard and my issues were taking care of. I was very pleased. Thank you.
good deal, good attitude,good service, good experience
Bryanna honored our appointment time and provided service in a timely manner.
Very professional and courteous And work was done in a timely manner very happy No problem going there again
Easy to schedule an appointment online for routine maintenance and recalls. Mark provided excellent service.
The drop off was easy. The time that I had to wait for.mycar was not long. Everything worked out well.
The drop off was easy. The time that I had to wait for.mycar was not long. Everything worked out well.
Clari and her team we’re phenomenal. From the moment i stepped in to the moment i received my car, it was A Star feeling. They covered all my needs and couldn’t have asked for more.
Pleasant experience, timely, efficient. Mark communicated very well. I am very satisfied with the service provided
Horrible experience. Associate was extremely rude and passive aggressive. I was not able to have all of my needs addressed due to his lack of communication, professionalism and rudeness. I will never patron this dealership again and I suggest you don’t either!
In one word I got best service and best offer from Kazi kamal
Easy to schedule an appointment online for routine maintenance. Smooth drop-off process. Vehicle was ready earlier than estimated time. Very satisfied with service.
Every time I pick up my vehicle after service, I am always satisfied with how the car drives
A very good service center, very up front with repairs needed and costs.
in one word, I got the best service in here... I am happy to be connected with them. Kazi Kamal is the best
Everyone was helpful,polite,and professional
Took my Lease Honda Prologue in for maintenance. Clara and her coworkers did a phenomenal job in taking care of me from moment I stepped into the service until I received the car back. Paying close attention to detail on my needs for the car. Have to say one of the best experiences I’ve had. Thanks again.
Great experience. Efficient service. Friendly staff.
Problem taken in for still exists. Will have to reschedule appointment. Did the tech test drive the vehicle after service? Was the wheel where the noise coming from pulled and all components examined?
Nice experience in honda valley stream, Mr Kazi there is a great personality, committed and trustet person❤️
Everyone is pleasant and helpful
Great experience. Clara helped me get recall done.
Whenever I visit the Honda of Valley Stream Service Center, I always feel welcome. They are true professionals and have my best interest in mind. My service providers are Clara and Alex. They are the best in my book.
Jaime was the bomb from start of my initial visit until i drove awat with the Accord ! Att.
I had a great experience purchasing my Honda Prologue from Richard Robinson at Honda of Valley Stream. Richard did a wonderful job from beginning to end. He was professional, knowledgeable, patient, and made the entire process easy and stress free. He took the time to answer all of my questions, explain everything clearly, and made sure I was comfortable with the deal before moving forward. I never felt pressured or rushed. He really went above and beyond to make sure I was taken care of. I’m very happy with my new Honda Prologue and the service I received. If ... Read More Google - Aug 8, 2026
Went for an oil change and found out there were two recalls on the car… the computer update wasn’t showing up as it was done even though they did it so i have to go back to get it redone…. slight waste of time but the staff is always amazing.
Great service from the beginning until the end.
Getting my vehicle serviced was seamless.
Honda VS Service Advisor Mark could not have been more professional and helpful. Mark kept me informed of the progress made, the anticipated wait time and, as always, was courteous at the point of intake and at completion.
I had a great experience purchasing my Honda Prologue from Richard Robinson at Honda of Valley Stream. Richard did a wonderful job from beginning to end. He was professional, knowledgeable, patient, and made the entire process easy and stress free. He took the time to answer all of my questions, explain everything clearly, and made sure I was comfortable with the deal before moving forward. I never felt pressured or rushed. He really went above and beyond to make sure I was taken care of. I’m very happy with my new Honda Prologue and the service I received. If ... Read More DealerRater - Aug 8, 2026
Kazi is very helpful, polite.He meets my expectations. Professionalism makes him different than others.
Great service and I am satisfied with their work and Kevin was a great help and is amazing!
Great Service, always friendly and informative. Brandon took the time to explain everything. Told me what is needed in the future for my car.
Hands down the best service ever! On my 5th Honda now and everytime - they provide me with exactly what I want!
Car was taken on time and returned I was notified via text message when the vehicle was repaired.
amrin was great and knowledgeable. very helpful and accommodating, not pushy at all. made us comfortable and made the process very smooth and straightforward!
Mark was very helpful and informative. He took the time to explain things and answer the questions I had.
Feel unsupported. There is a safety issue on the vehicle and they are refusing to waive the diagnostic fee. The nature of this issue is by no means related to the end user.
Clara, thank you very much for your service at Honda of Valley Stream Service Center you are very knowledgeable on what to do when every time I bring my car for service you are one of the best service advisor there is at this Service Center and for that thank you very much for going above and beyond for your Customers
Kevin Singh assisted me when I came in for an oil change and he was very kind a helpful and gave me excellent service.
The representative was very nice and willing to help . The address all my need and pay attention to all my request
I didn't have an appointment, but they still took my car in for service. I really appreciate that. The work was completed in a timely manner. All services were explained to me throughly. Thank you.
I brought the vehicle in for a Pre Purchase Inspection. Although Honda noted some major issues with the Condenser, Compressor and other issues, Honda did not reference the immense amount of rust that was all throughout the engine compartment and undercarriage. They did mention rust on the rotors but that's the only mention of rust. All nuts, bolts, and clamps were rusted and deteriorated. Radiator support was not holding, and the headlight was hanging inside not supported. I had hoped for more while paying for an independent PPI from Honda. I returned the car, so I no longer have ... Read More DealerRater - Aug 6, 2026
Good experience, fast service
Diagnosed and fixed the problem quickly and efficiently. Good communication through out. Would return here
Mark made the experience great. He took the time to explain what was done and go over the recommendations.
The service at Honda of Valley Stream was fantastic. I was treated with courtesy from the time Brandon Martinez took all of my information at the service desk. Mr. Martinez was professional and very kind through the entire process. The service guys was very professional and courteous. Excellent service!!!!!
Great Service! Highly Recommend ti's losation. Will return for my service needs in the future.
Courteous, pleasant and efficient. I would return and recommend their services. Timeliness was key and met my expectations.
Staff at this dealership help full kind and professional..I recommend Mr Lin highly. He's a asset to you
The service was completed within the time limit that was indicated to me by Kevin
I needed Honda FBA_08200-9008 08200-9008 Automatic Transmission Fluid, 1 US QT /946 ML They have all the original quality materials that Honda needs. Honda in general is a very reliable car, and so is this dealership.
Great service! Completed on time!!!
Always quality service
Bad warranty at Honda, they don’t care about customer. Last I would to claim my warranty, they dined me
Great service
Went in for my 2006 Ridgeline rear frame recall. They got it done in 2 days and the forms/findings were sent to me by phone. Time for pickup also sent by phone. Staff are friendly and professional Highly recommend Only slight negative is calling the service department took me to voicemail a lot. But I did leave a message and got the extra work I wanted done. I just prefer to speak to someone tho, so I know my request was 100 percent received. Pictures of frame check attached
Received the repair within the estimated time
Did a good job.
The entire team from sales , supervisors & managers are all pleasant people to deal with, They really go above and beyond for their customers
Quick service. Was out within an hour.
Marcel was great! Thank you so much!
mark was my service technician he was fantastic. I was quite concerned with what the final bill might be. He was considerate and conscientious of my concern. He worked with me 10 out of 10 Cant thank him enough.
Excellent service, top of the line staff claribel walk us through the process with clear instructions and accurate updates, thank you!!!
Everytime I am there I have been met with polite, courteous and professional staff. They explain everything in real time and make sure you are part of the process and comfortable. They take of your vehicle needs and don't waste your time.