Customer Testimonials
Highlight Reviews
I would like to inform you that I am so impressed with the great, efficient, and friendly service I received from Patricia Dugal. On two separate occasions, Patricia assisted me with problems concerning my CRV. She was extremely helpful, patient, and polite. Patricia scheduled dates for my car to be serviced and personally checked if the replacement for the recall product was available. Her manner was so positive, encouraging, confident, and personal. It was such a pleasure for me to receive such exceptional and outstanding service. Patricia certainly is an asset to Honda!!
May your days be happy and blessed!
Barbara C.
I recently had my car in for service at your facility. My Service Advisor was Clara Torres. My car was longer than anticipated and cost more than anticipated and so I was not happy at all, however, I could not be mad at Ms. Torres. She helped me navigate how I could get home and showed empathy with a positive attitude and lovely smile. She is a great representative for the Honda Brand. Her other attributes include her technical knowledge, listening ability, effective communication and responsiveness. She also had a great rapport with her colleagues and they with her. If I was not retired I would hire her myself! When you have an employee of the month award, include my vote when selecting!
Barbara H.
I hope and pray all is well. My name is Faiza T. I am a single mom, working the night shift so that I can take care of my family in the daytime. I just wanted you to know, I have been coming here since I bought a Honda. Since Brandon Martinez helped me once, I cannot explain how much easier it is whenever I come here. He has always listened to my concerns ( if my budget is tight, he helps me understand the car’s maintenance needs the most so that I can manage ). He has never rushed me, or made me realize I don’t understand if something is needed and I should do it, if I doze off in the waiting room, he has always been so kind that is needed in the times we live in. He has been a son who every mom would be proud to have.
At one time, my car had a dent in the back on one side. I had taken estimates from collision stores and they gave me $350, $550, $500+ and I wasn’t getting it repaired because of a tight budget. When I came for an oil change, Brandon asked me if he wants to see if the people here can see if the clips can be put together. It cost me $90. I come here with peace that someone will listen and understand. If you can do anything to make him feel appreciated, it will go a long way.
Faiza T.
Service rep was amazing. He explained everything and im very happy. The car is running beautifully. Thank you
The experience was warm and pleasant.
I had an amazing experience purchasing my 2026 Honda Prologue, and Ada made the entire process smooth and stress-free. She was knowledgeable, patient, and took the time to answer all of my questions without ever making me feel pressured. She made sure I understood all of the features of my new vehicle and worked hard to make the buying experience enjoyable from start to finish. If you’re looking for someone who genuinely cares about her customers and provides excellent service, I highly recommend asking for Ada. Thank you for helping me find my new Prologue, I absolutely love it!
I had an amazing experience purchasing my 2026 Honda Prologue, and Ada made the entire process smooth and stress-free. She was knowledgeable, patient, and took the time to answer all of my questions without ever making me feel pressured. She made sure I understood all of the features of my new vehicle and worked hard to make the buying experience enjoyable from start to finish. If you’re looking for someone who genuinely cares about her customers and provides excellent service, I highly recommend asking for Ada. Thank you for helping me find my new Prologue, I absolutely love it!
Briyanna jones was very helpful with scheduling my appointment. She also provided me with good information of what my recall is and how long it would take
Several service needs were met in a timely manner. Kevin kept me.posted on the progress. He is a very cordial person to work with.
I had an amazing car-buying experience with Gary Lin! The entire process was smooth from start to finish with absolutely no headaches. Gary was knowledgeable, professional, and clearly knew exactly what he was doing. I’ve visited other Honda dealerships before, but none of them came close to the level of service I received here. He made everything easy and stress-free, & I never felt pressured. I would definitely recommend Mr. Lin & this dealership to anyone looking for a great car-buying experience.
Great service
Customer Service is always good
My service rider, Kevin Singh, was able to take me in a prompt manner. He is always a pleasure to deal, knows what my needs are and is the reason I keep coming back to Honda.
Exceptional customer service experience from start to finish. This is a great facility and manage well especially by their knowledgeable service technicians. Thanks Valley Stream Honda!
I had an amazing experience purchasing my 2026 Honda Prologue, and Ada made the entire process smooth and stress-free. She was knowledgeable, patient, and took the time to answer all of my questions without ever making me feel pressured. She made sure I understood all of the features of my new vehicle and worked hard to make the buying experience enjoyable from start to finish. If you’re looking for someone who genuinely cares about her customers and provides excellent service, I highly recommend asking for Ada. Thank you for helping me find my new Prologue, I absolutely love it!
Great staff, friendly knowledgeable sales reps. Highly recommend.
The staffs are very polite, helpful. Marcel and Briyanna are two sweethearts young professionals kind, courteous hard worker . Love them
Replacement of BCM
The service center is organized, the staff are friendly and competent and my work was completed in a timely manner.
Friendly. Welcoming. Clean . Great customer service , very helpful, vehicle was done on a timely basis,
Clara’s service was exceptional. Her devotion to get my car serving s timely matters shows her professionalism and great customer service skills. I will definitely return to Honda valley Stream for all my electrical services
The staff are customer friendly and I would recommend any one to them they put their customers first
Ciara was amazing from the moment I walked in she greeted me with a smile and my concerns she addressed. Ciara was great I will always bring my car back to Honda dealer.
This is the worst experience I had. the young lady at the cashier gave me attitude and was on her phone the whole time while talking to me and yelling at me to hurry up and pay and they charged me 600 to replace a battery and I only gave to get a 60 dollar oil change and at the end I had pay 700 dollars and then the same day all the warning light came up and I went back and they said 200 to check and it so stupid bc I bring the car the same day they worked on it and ... Read More DealerRater - Jun 26, 2026
The dealership completed the required maintenance successfully. The staff acted very professionally. They explained the required work very clearly.
Best person to help get your car fixed! I go to him every time and it the best service!!
Chris John salesman was great because he was friendly, answered all my questions, was patient, and made the buying process easy and stress-free.
I had an excellent experience with Brandon at the Honda service department. He was professional, knowledgeable, and kept me informed throughout the entire repair process. He took the time to explain what needed to be fixed and made sure everything was completed properly. My car is running great now, and I really appreciate his honesty, attention to detail, and outstanding customer service. Brandon made the whole experience smooth and stress-free. I highly recommend asking for him if you need your Honda serviced. Thank you, Brandon!
I’ve been coming here for some time and the service is always great! Briyanna is always super helpful and the work is always done really well. Genuinely rate 5 stars.
Very good
I was able to drop off my car and pick it up with no problems. And the advisor (B.jones ) kept an open line of communication/ updates etc.
The Service Advisor, Brandon, always goes above and beyond to meet the needs. The waiting area is very clean and organize and all staff are warm and welcoming. Only problem is they must find a way to acknowledge appoints submitted through the Honda app. There seems to be a disconnect somewhere. Thank you.
No complain, everything was well done from my call to the appointment to the time it was completed 👍
The guys here are courteous not condescending. The turn around time is excellent. I arrived on time and waited for my car the ambience of the waiting area made it a pleasant experience. They are efficient in taking care of my car needs.
Excellent Car Company - their service is superb and they are so professional and courteous.
Mark provided a excellent service keeping me well informed ar all times I really appreciate they really know what they are doing at honda of vallestream service center they took good care of my car
Chris is a great sales person great place to buy a car. This is our second Second car that we’ve bought from the dealership Great experience
Exelente, servicio y personal muy amable y fácil de entender las instrucciones dada por el personal
Great service, price and selection!
Communication was very clear and I was able to get my car back the same day.
Bad serviceI I had a recall so I went to Honda. They went under the car to change the gas pump. The black plastic (cover)that protects the gas tank was not screwed on, they left it like that, the plastic was dragging under the car.. I really regret coming to Honda Valley Stream.
Muy servicial el personal atentos y rapido trata.al clientele con respeto muy a ten tos
The environment is very clean. The workers were very professional. I was very impressed with how quickly they attended to my car. Definitely will be back
The experience was a good one with a good salesman. He showed knowledge and patience
Everything felt seemless from walking into service center and walking out. Briyanna was very helpful with process of checking in and keeping me up to date.
Kamal was professional, knowledgeable, and made the entire car-buying process smooth and stress-free. He answered all my questions, kept me informed every step of the way, and never pressured me. I highly recommend kamal to anyone looking for excellent customer service and a great car-buying experience.”
Amazing. Mark is always courteous, efficient and knowledgeable. He keeps me up to date on the progress and always with a smile. I recommend this service center any day
I would like to take this moment to thank Service Manager Tony Vicente and Service Advisor Brando Martinez. They helped me with everything I needed for my 2024 Honda Prologue.
Quick, efficient and nice facility!
Customer service was nice and pleasant. Did not take long for service. Very satisfied with the attention given
She’s amazing no complaints I will surely surely will go back for my next service
Honda of Valley Stream has the best auto service department on Long Islans! Brandon is an excellent representative of your organization.
My service agent Brandon was very good at his job. The only thing I didn’t like was that I got there at 10 AM and didn’t leave to 2 PM.
Mark was really helpful but the dealership itself just doesn’t seem very right waiting 3 hours for an oil change
Brandon did a great job in explaining what was wrong with my car. He is the best customer service representative
I enjoy coming here. The staff is always friendly, service is quick and efficient, and I love waiting for my car because the waiting area is clean, the Wifi is strong, and they have great snacks.
I was refer through another friend and I'm so glad. Thank you, Jessica, you did a great job handling it. My car is beautiful and I am very Thankful. I thank Honda of Valley Stream for making it happen. Wes c
They provide very goods and services. The employees is very knowledgeable, supportive and reliable. I will always have my vehicle service here.
Mark was professional also very helpful and efficient with time. Came in for B17 maintenance and only waited 1hour and a half with a fresh car wash. Thank you Honda!
Great service as always. Clara was super helpful.
Thanks so much for service my car now it running like new and the complementary car wash thank you Brandon for all the recommendations
It was great experience at valley stream honda dealer ship Jimmy is great person he helped me in everything...thanku jimmy
Friendly staff, clean and comfy waiting area, great service over all!
Great experience at Honda of Valley Stream, Brandon was very helpful, friendly, knowledgeable and understanding my questions. Checked on and kept my family and I updated, as well as other customers. Appreciate the help. Staff was friendly at drop off! The waiting area is clean, staff moved pretty quickly. So far i haven’t had a bad experience! Thank you all until next time!
First time. Great service! Thank you!
Brandon the goat
Great experience working with Amrin. Had a great experience with her with my last lease and returned back - she makes the process very easy and is very responsive, trustworthy and personable. Will keep returning to Honda valley stream despite moving to Suffolk- best location on LI after trying several others
A most honest shop. Its representatives are knowing, competent, courteous and very helpful. They always deliver.
Clara was a big help during my routine maintenance. She informed me about checking the AC on my car due to a recent notification from Honda regarding the condensor. The Honda tech checked my car and discovered the condensor was leaking and it was replaced under warranty. Now I have peace of mind going into the summer knowing that my AC is running efficiently.
I always bring my car to this dealership because I know it will be serviced properly and within a reasonable amount of time. I waited in the spacious, air-conditioned and comfortable waiting area while my car ... Read More DealerRater - Jun 18, 2026
Bought a new CRV with financing. Dealt with Amrin in sales and Gabe for the financing. Such a pleasant experience. Offerred a fair price and the financing end was quick and pleasant. Nice people. Happy with the vehicle and way I was treated.
Thank you to Brandon for helping me out. I was pressed for time and he ensured I was in and out in a timely manner. He even assisted me with setting up my 30K interval service & drive belt replacement appointment
I had an excellent experience working with Niko at Honda. From start to finish, he was professional, knowledgeable, and genuinely focused on making the process as smooth and stress-free as possible.
Niko took the time to answer all of my questions, explained everything clearly, and made sure I felt comfortable with every decision. I never felt pressured, and I truly appreciated his patience, honesty, and attention to detail.
Customer service like this is hard to find, and Niko went above and beyond to ensure I left happy with my car. If you’re visiting Honda, I highly recommend asking for ... Read More Google - Jun 17, 2026
I had a great experience at this dealership.Amrin made the experience wonderful. She was straightforward, Had great customer service skills , She kept me updated thru out the whole process.I also worked with Gabe from finance who was also a great help.I highly recommend this dealership.
It was my best experience thus far at a dealership.Amrin was welcoming ,has great customer service skills and always kept me updated thru out the whole process.I would highly recommend this dealership to my friend’s and family
Excellent service from the customer service team. I will recommend them to my friend and colleague
Pleasantly surprised at the efficient and friendly service!