Customer Testimonials
Even though the wait was a little longer than expected, the service and staff are excellent! Huge, comfortable waiting area with coffee, tea, vending machines, phone chargers, etc.
My family and I wanted to take this time let you know how grateful we are for the service, professionalism and kindness that the manager Willie Mejia and his team - Brandon and Frank provided during our recent service visits. Words cannot describe the attention, care and communication given to ensure our vehicle is safe and running well. Thank you also for putting our concerns to ease. What an exceptional service we received! We have never been treated so well and ensured of the quality, condition and well-being of our vehicle and safety and well-being of our familes - anywhere! ...
(Translated by Google) The best place to buy your car and its parts (Original) El mejor lugar para complar tu carro y tus partes
Ok but very unorganized staff. They just take your car then find 100 wrong with it.
I enjoyed my experience at this car dealership. The salesmen were very polite, knowledgeable, and helpful
Battery in car fob didn't work and problem with car registration says that it wasn't registered in NY. Called and left a message. No call back !!
Excellent customer service, everyone was professional and very helpful. I will recommend my friends to you.
Excellent service, attention to detail and customer satisfaction. They addressed my issue and returned my car promptly.
Service department fixed an issue under warranty that other service departments could not. Was not pushy about other recommended maintenance items.
Love my car! My guy was nice and helpful, I like Honda for my car
Kevin is the best, when it comes to purchasing a Honda. I purchased my 3rd car with him, and experience was alway so smooth. Kevin is very clear and fast and easy. It is hard market now, but I would recommend to anyone and would come back again!!
Great experience with the stuff members with the valuable speech of advice. I'll definitely go back to them again.
The sales rep was excellent from start to finish on updating me about the status of my car and getting into a loaner car! Could not have asked for better service.
Jorge explained the additional work that was needed in addition to the NY State Inspection and gave me the information for the Honda Rewards Program. I was pleased with the information he provided.
Great customer service. Representative made me comfortable with my car issue. Happy with outcome. Will return
There was no pressure to do something that you don't want to do to your car. That's so rare with dealerships. It made the entire experience so much better.
Excellent customer service. Iam very pleased with their service. My service consultant was excellent and very professional. She answered all my questions. She took her time to show me how to use my heating system correctly m. I highly recommend people to bring their vehicles here.
Great service great customer service great waiting area very pleasant open space they have coffee my car was serviced in a timely manner .
Paul Goldstein is a wonderful salesman. We bought our first Odyssey from him back in 2011. Needing two vehicles at once in December, we returned to Honda of Valley Stream, hoping he would still be there. Paul is honest and knowledgeable, warm and friendly. He helped us through the buying process with a minimal amount of stress. He advocated for us to be able to trade in our daughter’s car. With Paul, our purchase experience was excellent. Many thanks to Paul and Valley Stream Honda.
Another great experience leading a new vehicle from Honda VS. Rabi is the man. Gary made the paperwork painless. Will be back in 36 months!
Another great experience leading a new vehicle from Honda VS. Rabi is the man. Gary made the paperwork painless. Will be back in 36 months!
I am happy with the ser íes provided in Honda valley stream. Richard was very friendly and professional
Quality and professional. Exceeded expectations of any repair outlet. We highly recommend. We look forests to a long relationship.
The service department followed through with everything they said the would do. Customer service rep was very helpful and accommodating.
Went there for an oil change. Had 2 recalls got that done. and had an alignment done
Honda service center Valley Stream with the Representative George was very attentive with my Concern
Repair/service rep, Marcel, was excellent. However, your repair pricing is high, thus I declined.
Excellent service very knowledgeable able to answer all my question. All other dealers can learn from this dealership, HOW TO TREAT CUSTOMERS.
Excellent service, The only little issues is sometimes too much air in tires and windshield wiper fluid freezes in winter. Maybe they can put in an antifreeze formula for windshield wiper fluid.
RABI KAHN WAS VERY PROFESSIONAL. LOVED THE EXPERIENCE I HAD. JESSICA WALTERS WAS ALSO VERY HELPFUL.
Ramon excellent salesman
I really felt heard with choosing the right car for me. I will definitely be referring my friend and family.
Great service Great service Great service Great service Great service Great service Great service Great service Great service
Excellent hassle free customer service. Will was amazing, answered all of my questions, and didn't try to upsell me with extras I don't need. Even reached out to me afterwords to make sure I was still happy with my purchase and didn't have any issues or questions about the car. Would definitely recommend to family and friends.
My first Honda experience was very informative and professional and that’s due to your amazing staff who I would highly recommend to my friends and family
Bought a car. Chris was great. Showed me several comparable options at reasonable price points. Didn't try to force anything on me. Gabe in financing made it easy. Would buy from them again.
Clara was very helpful and amazing . My radar sensor was fixed and got my car back on time
I met Alex Marcel he was very nice he explained everything to me and let me know what is going on the service was excellent 👍
Good afternoon,everything was great
Excellent buying experience. Rabi was very professional and applied no sales pressure. We would highly recommend.
Frank Cirillo is a wonderful service. Writer took care of all my needs in a timely manner would definitely work with him again.
The first time it was a four hour wait. The second time, I was in and out in just over an hour. The service managers are lovely and very kind.
My brake system light came on for a reason that only they found I have went to other dealership several times and none of them could tell me what’s happening with my car let alone fix it. One thing I wish was better was the wait time to see an advisor.
Quick and efficient service and nice workers that take care of you and listen to your concerns
i had a problem with a bird strike on my new CRV - I didn't want half the bird to create a fire hazard inside the car - Frank Cirillo let me come in without an appointment and did a great job on service - he was great
I never enjoyed the experience of purchasing a car until Honda of Valley Stream. Their professionalism & ease of working with their entire team made it bearable & enjoyable. I heartily recommend Amrin / Sales Consultant to speak with. Mitch P.
Great staff, manager Willie Mejia is the best
Smooth check-in, comfortable wait area, excellent service. It took it little longer than expected, but I prepared for the additional wait time and was able to set up my laptop and work.
Great service. I have a Honda Pilot 2013 which I always service at Honda. Very pleased with the service.
Excellent service provided always. Staff do not hesitate to call Endurance Warranty to confirm what they will pay for. That is quite taxing, but they make the time to call them. My advisor this time was JERRY LANCASTER. He was very professional, had a kind disposition towards customers and went out of his way to help. He also gave me timely information on costs and how long it would take to finish work on my SUV. I NEED to receive my HONDA rewards card, even if it would be belated.
Always excellent, comfortable setting, timely, and responsive. I go here even though I purchased my honda from a different dealership
Great service but need more faster better because I am waiting 3-4 hours thank
Despite the long wait the experience was great and that’s why I am a returning customer
William lei I hope I got his name correct was very nice he explained a lot to me . Gabe, and Daniel was very informative also. The whole team was very nice and it was not just about the sale, but if you were comfortable with your purchase.
Always a very easy person to deal with always rite to the point and she always makes sure you happy
responsive to customer needs. Courteous. Relatively quick processing time. Car preparation before pick up was good. Knowledgeable staff
I want to say thank you to my service advisor Marcel, he was kind and patient and listened to my concerns. I could tell from my very first encounter at Honda Valley Stream that Marcel was knowledgeable and enthusiastic about his job. Thumbs up 👍🏽 to Alex Marcel he is great!
My experience at this Dealership was pretty good. The salesman Steve worked with me to tailor the lease payments for my budget. During the test drive he allowed me to see if Passport will fit in my narrow driveway, and it did, yeah. I only have three gripes. On the day of delivery, it took a very long time (about 30 minutes) to see the financing person (due to short staffing). Once I sat with him things went smoothly. Second, the car wasn't washed when I got the keys. There were smudges several places on the sides of the car. ...
Excellent service and straight forward process. Made purchasing at year end very easy and worth shopping here in the future
Great service
Our experience has been excellent . Jorge Suarez who has assisted us recently on 2 cars has been excellent. many thanks and Happy New Year to Jorge and the entire team. best wishes Kalman and Ruki Renov
The service provided was thorough and prompt.
Jaime Montenegro was truly amazing! I recently visited the dealership to trade in my lease and I could not have been happier with the level of customer service I received; he was kind, attentive, and extremely professional. I would highly recommend this dealership to anyone!
It was much easier to get an appointment this time and it only took 1.5 hrs to have the work done.
The people who work at the service department at this dealership, from Pat who schedules the appointments to the technician who brings out your car at the end, are extremely courteous and professional. It is because of their kindness that I travel further to go there for servicing.
Alex Marcell is one of a Kind person you not going to find that easy. A true gentleman, thank you and Happy New year, From the receiving to the end is a great Experience
Nicest people ever encountered at a car dealership. Courteous as well. Highly recommend this dealership
Were able to get me last minute accommodation for routine oil change/ transmission fluid service.
Service representative was courteous and took care of my services.
This location works very reasonably. During a warranty visit, I was given a ride home and was ubered back to the facility. It was top grade service.
I truly appreciate the staff at the service center. So friendly and always go above and beyond. They NEVER try to sell me a service I do not need. Service Center is comfortable with good wifi and coffee, if you need to wait for your vehicle. Prices are no better or worse than mom and pop mechanics. I trust the team to provide the service my vehicle requires.
Absolutely amazing ! Helpful, dedicated and they care! Thank you for everything Jessica Waters you are the best ever. 4th car with her !
My 4th car now with them, Jessica Waters is amazing thank you for everything! Thank you for your patience, dedication and help! Honda of valley stream will always have my partnership !
Friendly staff but very concern about appointment. Waiting area was cleaned. Price seems little higher than other Honda dealer
Efficient and extremely professional service from Jerry to the service department. Great job.
Frank Cirillo, was the service representative at Honda Valley Stream. He was very professional and courteous.
Caring,friendly ,really took the time to understand the importance and needs that I have.
I appreciate the dealer for being honest and to the point. There was no runaround. The price they quoted me was the price I paid. And the sale person, Will Tucker was frank and friendly. I would refer any friend who would want to buy car to him.
Prompt service nice reception. Mr Richard is extremely good takes care of things promptly very efficient
Excellent service. Juan was very nice and answered all my questions very clear. Everybody in this center was very helpful. The car was ready before the promised day.
Service was fast and the service Advisor Marcel was very nice to work with.
Good service but long wait. 2 hours for a oil change. Omg But everyone was nice and helpful I would definitely come back to this location if the wait was better.
Quick response, Excellent service, Amazing behavior and outstanding environment. Service advisor is so knowledgeable and smart enough to make me understand any problems of my vehicle. I’m so satisfied.
Great experience as always. I was kept informed while waiting for my car to be fixed.
Courteous, prompt and reasonable pricing with this dealer. Took my car even without prior schedule