Customer Testimonials
He was very kind and diligent. If I have a friend who buys a car, I will introduce him. Also my honda CRV is good.
I leased a Honda Civic EX from Honda of Valley Stream, My customer service representative, Rabi Kahn, was quite informative and a very nice person. He helped to make the task of leasing a car a wonderful experience,
I took my car in for the first service on my vehicle. My service representative was excellent. I was in out within a short period
Awesome customer service. They explained everything in terms we could understand and helped me and my mom get a new car! I really appreciated how friendly Mr. KIM was in helping my mom and doing everything he could to ensure we get the best care. Thank you!
good car, fair price. long wait time for everything. Jamal and christ are great. Oscar only greeted my male counterpart: a clear hallmark of a misogynist. once he found out that i was funding the car, he acknowledged me.
Clara was extremely helpful during my recent visit to the service center. I didn't know the recall would be such a lengthy process. Clara was able to get a loaner car, handled all the necessary paperwork and let me get home in a reasonable time. Her attitude and professionalism are definite plus to your service department. Thank you Clara
Clara was amazing. She helped me as best as she could and kept her word. If I ever have to come back it’d want her. Thanks Clara!
Great customer service and communication
Amina and David made for a great experience- Had a bolt in my tire... needed a new tire. Amina was able to squeeze me in so I could travel safely with my grandchildren.
Have worked with Albert Hamilton on the leasing of 5 cars from him. Wonderful person and salesman Delivered the car as ordered and was able to help me with returning my previous car.
I always bring my vehicle to this Honda Service Center and always get the best results. Also wanted to give a big shout out Clara Torres who was the most delightful and helpful representative to work with.
My experience was very enlightening and I was so comfortable with my representative, if there’s another word for excellent he he more, I would like him to represent me at all times
Easy transition from my prior lease to a new Honda (lease). Rabi Khan is professional and helpful. I appreciate the interest he took in finalizing the ‘deal’.
Everything went well, and Clara Torres was particularly helpful. The waiting room was comfortable and the wait itself was not too long. All in all, it was a good experience.
Alex marcel was very helpful informative and professional.He discussed what service I would need the next time a have a oil change. The entire team was friendly
Very helpful loved the service worked really well with my needs and met all of them as well finally got my ac working after 3 years !!!
Alex was great. Presents with good customer service qualities. I dropped off my car, went to work, he called when the car was ready. I’m pleased.
Everybody was super friendly and nice tho the wait time Was pretty long besides that it was a pleasant experience. Ms Torres was also super helpful
I come here all the time, and the staff is always eager to help. Anytime I have an issue with my car, they get the job done, and in a timely fashion.
Clara Torres assisted me with my Honda civic 2015. She made sure she updated me throughout the entire process and she also assisted me with the total cost of my inspection ! Not to mention the windshield wipers I so desperately needed ! Thank you Clara you were great ! I’ll be back soon
I had a pleasant visit and was serviced with professional and courteous care by your employee which name escapes me. The customer waiting area was quiet and comfortable so glad I was recommended this location than the one close to me
I was very thrilled with my most recent visit to service my HRV. A potential 2 appointment was taken care of in one visit showing how understanding they are about my schedule. I was also provided with some helpful tips about the placement of the mats in my vehicle.
Rabi assisted us 3 months ago when we got our car from honda of Valley Stream,excellent customer service & well verse on his job.Very Helpful assisted us well during the process,excellent service.Thank you very much Rabi.
This dealership has excellent, professional, knowledgeable, courteous staff that goes above and beyond any expectations I had. I have purchased all of my vehicles because of those simple reasons alone. The showroom is always immaculate. Now the service department is also everything I stated about the dealership and its staff. My hope is people who see this visit honda of valley stream to get the ultimate experience of purchasing or leasing a vehicle.
Great service - very satisfied. Will go back again and recommend to my friends. Excellent service department. Job well done. Honda of Valley Stream service dept.
I was pretty satisfied with the service at Honda of Valley Stream. The staff was friendly, and yet informative. The wait time was reasonable. Overall, I have no complaints.
Took my new car for service after I called Mr Gary Lin on the last minute,scheduled me right away & was impressed with the excellent service by Ms Clara Torres.She ‘s very well versed,knowlegeable on what to expect & what service done on my car.Will highly recommend Honda of Valley Stream.More power & God bless you guys❤️
The service center is very well maintained. From the time checked in to picking up the car process was flawless. Had a long wait time on the phone to schedule an appointment which I did not experience before.
Workers are very nice we arrived a little early and was not told to wait outside but was shown in and also shown around the showroom.. wonderful experience and would recommend
Excellent service. Job well done. I always get what I pay for. Always have recourse if any problems arise. Been coming here for years. Thanks
Fast and friendly service,was made to feel at home . Price was very reasonable.The sales people showed me how to work all the gadgets on the car . Again very helpful.
I would definitely recommend buying your car from this Honda dealer. It was easy and hassle free. Latoya and Brittany made the whole process of purchasing a new car painless.
I usually don't write reviews. However I must say i was overly impressed by Clare which made me write review. Just is few words, she is simply the best service adviser.
Friendly service and reasonable prices. She is very attentive and checks to see if I am going to need additional service in the near future.
Great experience at the service center. Highly recommend bringing your car here. Abel at the service center helped me throughout the process and called me to keep me updated on the work being done to my car.
I am a long time customer of Honda of valley stream and I can say they have always given me excellent customer service. I just bought a 2021 Honda CR-V and Steve Calderon gave me a great discount for being a long time customer. I would recommend everyone to visit Honda of valley stream.
Everyone was very respectful and helpful I couldn’t ask for a better service,I love my crv and would recommend friends and family thank you
Great experience and staff was very helpful and friendly. Clara was especially helpful and made sure to keep me updated on all the work that was being done
Dealership is clean, spacious. The service department staff are very courteous and they always let you know the amount of time it will take to get the job done on your vehicle.
Good location and hours. Drop off and check in are a breeze. Staff are friendly and helpful at check in. Great WiFi while you wait. Clara T. is always kind and patient during check in. If you choose to wait, she will pop over just to give you an update on your service, then walk you over to the checkout window once car is ready. Thank you Clara!!! Waiting area is clean, bright/well lit and quite spacious.
Honda of Valley Stream made my experience smooth and everything was done with a timely matter. Thanks to the entire crew, they work hard and are very efficient. Would definitely recommend. 10/10
This was the first time that my car needed servicing and I couldn't have been more grateful for their help, especially as my car needed servicing at the most inconvenient time (isn't that always the case.) Willie and the staff were kind, helpful and caring. They made sure everything was addressed in a timely manner and kept me informed about what needed to be done.
my first time bringing my car in for service and I had an excellent experience, from the employees answering the phones to the staff at the service center. I dropped off my car the evening before my appointment & my car was ready the following day. Overall this was a good experience
Both my dealer and my finance manager were great. I would go again just to deal with them! They were amazing to work with and I will highly recommend them
David went above and beyond to make sure that we were taken care of. It’s always nerve-racking when your car is in the shop and you don’t know what’s going on he constantly sent text messages to keep us updated.
Always a pleasure dealing with the service reps and in all the years I never had any complaints with the work done by the repair mechanics, especially Eddie
Very quick, professional and very friendly. Latoya and Gabriel were very helpful and got me what I needed. I left a happy customer. Thanks guys
Clara was excellent.Very friendly and kept me informed about the progress on my car repairs and pricing.I really enjoyed my visit and service.
Very clean, courteous professional service. Customer rep found discount code for my scheduled maintenance. Wait time for service was very reasonable. Good follow up from dealer for my service satisfaction.
Quick and easy since we are loyal to Honda family.... mr Charlie works out a deal every time we come in the location 5 stars!!!
loved the service provided from honda servive department..wait wasn't too long and we had a lougne area to watch tv and eat and drink snack with 6 feet apart. keep up the good service honda.
Excellent service as usual. I needed a key made for my car! They were very efficient at the service department.I always come to the dept when I have a concern about my car. I always receive prompt & excellent service at this service center.
The young lady at the desk was an amazing help. 10/10 work ethic. Will recommend to others. I expect her help again when I return
Great service Very knowledgeable And have a lot of patience Fast service which I love I love my new car will recommend Kevin Kim any day!
My experience at Honda Service is always excellent! Staff is friendly and welcoming. Service provider Clara is reasonable and ensures that I leave with the best service.
Oil change price has increased. Not happy about it. I would've like a ride to pick up my car, otherwise everything else was great.
I am a multiple repeat customer to this dealership bought 2 cars leased 2 cars and recommended family members. I always use the same salesman Paul Goldstein who is very knowledgeable and helpful.
Shopping for cars is one of my least favorite things to do. However, I had the best experience at this dealership. I met with Salesperson Latoya Baptiste and told her exactly what I wanted, how much I wanted to put down, and how much I could pay monthly. She came back with some numbers, and we worked on them a little until I was where I Wanted to be. No pressure, no sales pitches, just a smooth, pleasant experience. I highly recommend this dealership and Layota, especially. She is friendly, so easy to work with, and very knowledgeable.
its the best dealership in valley stream, my sales rep was the best of the best im looking forward to coming back after my 3years is up
I was satisfied with my visit; the cost was reasonable, and after the repairs were complete , the car felt good driving home. This was a much better experience than the previous one.
The workers were friendly. Clara in service friendly and helpful kept me updated with what was going on with the car. Thanks to all at honda
Friendly calm polite kind best place to relax I love coming here from the fiancé department to the service department everyone is so informative always
This dealership made sure I got the car that I wanted, model, and color. All the paper work was easy and safe. Staff is very professional and respectful
I’ve been coming here for over 8 years under the old management. I was a little nervous because my favorite manager has since moved on. As well as my favorite employee who always helped me for years. Everyone was still very professional and kind. David was very patient and helpful. I hope to always go to him. The women at checkout are also very sweet. Only thing that I don’t like is I think they said the last appointment on weekdays is like 2pm. That’s probably because of Covid and short staff. I hope that changes.
My husband and I went in during the week and we were able to pick up the lease same day. They were professional and polite. Everyone was friendly.
Apart from having my Honda touring CRV for over 3 wks that stopped abruptly on highway with loud noise , all alerts on dash board . Honda hardly communicated about me no wanting the vehicle .. ( it’s like buying a new tv and it broke ... he said ) Return my vehicle after z3 wks dirty with all elements of the season loudly on sight Tire pressure light ( which had just come on prior to vehicle coming to an halt ) was loudly displayed Pulled down engine ( still think it’s like a new tv) to pay for 6 years ... engine .. haven’t owned it for 8 months. ...
Marcel is very professional and always keeps me in the loop on the status of my car. He addresses the needs of my visit and I never feel pressure from him. That’s very important to me.
Very courteous and professional! Very courteous and professional! Very courteous and professional! Very courteous and professional! Very courteous and professional! Very courteous and professional! Very courteous and professional! Very courteous and professional!
The experience in leasing a car with this dealership was quick and easy. I would recommend this dealership to anyone looking to purchase a Honda,
The service is excellent, the work is done very quickly and they receive you with a lot of positive energy, I recommend visiting this place.
Clara was very helpful. She showed me how to turn off the auto turn off to see if that helps the problem. So far it seems to be working. she was very helpful and professional. Aresnio was also very friendly and professional. Very happy with this service center. Nice place to wait, clean and bright.
I had a great sale representative. She explain all of my options and was very honest with me. I am very happy with my Special Edition 2021 Honda Pilot.
Very pleasant to deal with on all levels. Car was ready in the time I was told the job would be ready to drive back home.
Fantastic Dealership! Friendly Staff and I had a great sales person who didnt give me the run around. Totally trustworthy with a great selection of vehicles.
thanks to Ada and Oscar very nice people. they going to see me soon again. I am very happy with my new 2021 Honda Pilot
My experience was excellent. Everything went smoothly and the salesman was very informative. He explained the new features of the new car I purchased. I would definitely recommend this dealership
The employees are very professional and customer friendly. They work diligently to make sure the customers are taking care of and happy. Thank you so much.
I took my car in for scheduled maintenance. Marcel was wonderful. He was patient, kind and very helpful as he answered all of my questions. Marcel consistently exhibit excellent customer service skills.
I always have a great experience at Honda. The staff always great and friendly. I always leave very happy and satisfied with my car and look forward to the next service
The service was fast and through
I was attended with respect, honesty and given the breakdown clearly of what’s expected during the stay / waiting time. The representative kept me updated during my waiting time.
My salesman was chris. He was very informative. I went in looking for a 2018 Honda Accord and he helped me find the perfect one. Jamal was my finance guy and they both made the process easy. The course of the sale took over a week in all. But I would say it was definitely worth it. Love my car!
Very clean and well organize. My associate Clara was a huge help. Apart from the high price for service I was please with the job.
The auto service at the dealership. The staff is extremely professional and try to assist you at all times.
Clara is good representative. She is friendly, and is a excellent customer service nice to have her working with me.. She will go into details and take you through the process.
Jaime was amazing, he was 100% real and made sure he told you everything you needed to know instead of trying to push a sale.
My civic is amazing and Jaime asked me direct questions, to get the bells and whistles i wanted he works direct, a jokester and friendly which is key for me to want to do business
So professional, so fast and so accurate on what he does, I appreciate his kindness and what he knew my style car would be !!! Keep him!!!
I’m really pleased to come at this Honda Valley Stream dealer. Employees are very cooperative & courteous. Diagnosis and Service are also very perfect satisfying.
Experience was very nice and comfortable in the new lounge area...
Salesperson Brianna was great. Not pushy, but listened to my needs and my budget and came up with a Ridgeline that exceeded my expectations. I am in love with my new Ridgeline and so is my wife. The entire transaction was smooth and relaxing.
Clara Torres was very pleasant and professional. She secured my transportation timely to and from my home so that I didn't have to wait for a long period of time in the waiting area.
Was a good service very friendly and work and a good price i am satisfied with the service I recommend honda of valley stream service
Great guys, highly recommend them, helped me out every step of the way, very friendly and very down to earth, they don’t hide anything from you
Yes, I liked this place. Buying a new Civic Hatchback Sport was simple, straightforward and honest. Albert Hamilton was very helpful through the whole process.
The service guy Aveo Baires is very patient and nice. The car service job was done neatly, and they kept my car clean after the service.
Joseph was awesome! He was extremely patient and kept me updated on my repair progress . He’s definitely a keeper . I overall received great customer service , however , when I got my car back the tire valve cap was missing and it was present before the vehicle got serviced . This has happened before where one of my security wheel locks wasn’t placed back on one of the tires .
Very professional excellent service and they help you very well
Service was timely and professional. Great job by my Service Advisor Alex Marcel. He is pleasant, patient, caring and professional in his general attitude towards customers. Keep up the exceptional work at Honda.
Gary was amazing in helping me get the best price possible for the car I wanted. The entire process was a breeze and I couldn’t be happier. Will be back in the near future for sure!
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