Certified Pre-Owned
Our Reviews
Honda of Valley Stream -- A Good Experience Overall, With Room for Better Communication My experience with Honda of Valley Stream was overall positive, and I especially want to recognize Kayleen and Shmuel for their help throughout the process. I first spoke with Kayleen, and she was very helpful from the beginning. She was able to get me set up with an appointment right away, and the appointment itself went smoothly. From there, I worked with Shmuel, who was patient, listened carefully to what I was looking for, and paid attention to my needs. I never felt like he was simply trying to push me into a vehicle that wasn't right for me, which I appreciated. One challenge was the limited inventory available at the time. Because the vehicle I wanted wasn't readily available, we had to explore other options, including putting down a deposit to secure a vehicle that was still in transit. It took about three weeks, but ultimately I received the vehicle I wanted at a reasonable MSRP. The only compromise was that I wasn't able to get the color I originally wanted. The biggest area of opportunity for the dealership is communication during the final steps of the purchase. I believe customers should be given a very clear, complete list of everything needed to finalize the sale, especially when financing and outside institutions are involved. In my case, there was some confusion about what was required to complete the final steps, which resulted in an additional two days of delays and a lot of back-and-forth between the dealership and MCU. That part of the experience was frustrating and could have been avoided with clearer communication upfront. That said, I want to emphasize that Shmuel was helpful, patient, and attentive throughout the process. Getting the exact vehicle I wanted took some time and flexibility, but the dealership ultimately delivered. Overall, I would recommend Honda of Valley Stream, particularly based on the customer service I received from Kayleen and Shmuel. If the team can improve communication and make the final paperwork and financing requirements clearer to customers, I think the buying experience could be significantly smoother from start to finish.
Cool dude he handle business i was happy with the progress of my car he always keep u updated on your car
Best service experience I've ever had with a dealership. Staff is always friendly and prompt with updates
The service provided was excellent and prompt. Thank you for your assistance.
Always great service when I go in. Mark who helped me at the desk was great.
Customer service is great
Overall great service, no complaints , it was a pleasure working with Clara ,will again next visit
Very clean, organized, professional staff and overall good experience at this location, will return for future servicing of my vehicle
My service advisor Clarivel was so helpful and kind.
Service was great. No complaints.
My service advisor Briyanna was very pleasant, and kept me informed about my service. She addressed all of my issues.
Welcome to Honda of Valley Stream
When you choose this dealership, you choose a lifelong partnership with your dealer. We are committed to helping you find the right vehicle for you as well as preserving the performance, safety, reliability, and long-term value of your vehicle purchase. You can count on this dealership for an opulent service experience from the moment you enter our showroom. Visit us today at 164 E Sunrise Hwy our seasoned professionals are ready to answer any questions you may have.
This dealership strives to provide the best vehicles and service possible to the dealership area. Our experienced sales and service staff is available to help you find and maintain your next vehicle. Visit our showroom today and let us help you find your dream vehicle!