Steve and Phil made the entire process extremely simple and easy. It was a pleasure working with them both.

Briyanna was professional and courteous. She kept me up to date while I waited. My service was completed before the estimated time. The ambiance of the waiting area was very welcoming and comfortable. Great place of business!!

Exceptional service and professionalism. Very clean environment and customer satisfaction guaranteed.

From entering to exiting everyone gave five star service thanks 😊 Bryanna for her service and her dedication

Honda of Valley Stream -- A Good Experience Overall, With Room for Better Communication My experience with Honda of Valley Stream was overall positive, and I especially want to recognize Kayleen and Shmuel for their help throughout the process. I first spoke with Kayleen, and she was very helpful from the beginning. She was able to get me set up with an appointment right away, and the appointment itself went smoothly. From there, I worked with Shmuel, who was patient, listened carefully to what I was looking for, and paid attention to my needs. I never felt like he was simply trying to push me into a vehicle that wasn't right for me, which I appreciated. One challenge was the limited inventory available at the time. Because the vehicle I wanted wasn't readily available, we had to explore other options, including putting down a deposit to secure a vehicle that was still in transit. It took about three weeks, but ultimately I received the vehicle I wanted at a reasonable MSRP. The only compromise was that I wasn't able to get the color I originally wanted. The biggest area of opportunity for the dealership is communication during the final steps of the purchase. I believe customers should be given a very clear, complete list of everything needed to finalize the sale, especially when financing and outside institutions are involved. In my case, there was some confusion about what was required to complete the final steps, which resulted in an additional two days of delays and a lot of back-and-forth between the dealership and MCU. That part of the experience was frustrating and could have been avoided with clearer communication upfront. That said, I want to emphasize that Shmuel was helpful, patient, and attentive throughout the process. Getting the exact vehicle I wanted took some time and flexibility, but the dealership ultimately delivered. Overall, I would recommend Honda of Valley Stream, particularly based on the customer service I received from Kayleen and Shmuel. If the team can improve communication and make the final paperwork and financing requirements clearer to customers, I think the buying experience could be significantly smoother from start to finish.

Honda of Valley Stream — A Good Experience Overall, With Room for Better Communication My experience with Honda of Valley Stream was overall positive, and I especially want to recognize Kayleen and Shmuel for their help throughout the process. I first spoke with Kayleen, and she was very helpful from the beginning. She was able to get me set up with an appointment right away, and the appointment itself went smoothly. From there, I worked with Shmuel, who was patient, listened carefully to what I was looking for, and paid attention to my needs. I never felt like he was simply trying to push me into a vehicle that wasn’t right for me, which I appreciated. One challenge was the limited inventory available at the time. Because the vehicle I wanted wasn’t readily available, we had to explore other options, including putting down a deposit to secure a vehicle that was still in transit. It took about three weeks, but ultimately I received the vehicle I wanted at a reasonable MSRP. The only compromise was that I wasn’t able to get the color I originally wanted. The biggest area of opportunity for the dealership is communication during the final steps of the purchase. I believe customers should be given a very clear, complete list of everything needed to finalize the sale, especially when financing and outside institutions are involved. In my case, there was some confusion about what was required to complete the final steps, which resulted in an additional two days of delays and a lot of back-and-forth between the dealership and MCU. That part of the experience was frustrating and could have been avoided with clearer communication upfront. That said, I want to emphasize that Shmuel was helpful, patient, and attentive throughout the process. Getting the exact vehicle I wanted took some time and flexibility, but the dealership ultimately delivered. Overall, I would recommend Honda of Valley Stream, particularly based on the customer service I received from Kayleen and Shmuel. If the team can improve communication and make the final paperwork and financing requirements clearer to customers, I think the buying experience could be significantly smoother from start to finish.

Excellent service, I was very pleased. I will certainly go back. my problem was solved.

Car starts I still have some concerns about the service that was performed on the car

Great service.

I appreciate Mark’s no-nonsense approach. He’s polite, straightforward and accurate. He’s also willing to go the extra step to make your service experience as smooth as possible.

The dealership is always very helpful and thoughtful when it comes to service. They consistently notify me of changes and updates to my service if needed and always try to remind me of the benefits I have readily available at the service center.

I was great customer service will use you back and recommend to people at hom

Had another great experience at Honda! Kazi helped us throughout the whole process and made everything super easy and stress-free. He was very helpful, patient, and made sure we got a really good deal. We actually bought our previous car from him as well and had such a good experience that we came back to him again. Definitely recommend asking for Kazi if you’re looking for someone trustworthy and easy to work with. Thank you again, Kazi!

Fast work , great job 2 recalls fixed with in hours thanks , would definitely recommend to other clients